What Clients Say About Working with Kembang Legal
Genuine accounts from businesses that have engaged Kembang Legal for franchise agreement drafting, licensing advisory, and regulatory compliance in Singapore.
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Client Testimonials
James Tan
"We were setting up our first franchise arrangement and had no prior experience with what should go into an agreement. Kembang Legal walked us through each section and explained not just what the clause said, but why it mattered for our specific model. The final document was detailed and practical — nothing generic about it."
Priya Ramasamy
"We were expanding our education brand into Malaysia via a licensing arrangement and needed advice on structuring it properly. The team explained the different licensing models clearly and helped us choose the right one. The royalty and quality control provisions they drafted have worked well in practice — no ambiguity, which is what we needed."
David Loh
"We engaged Kembang Legal to review our compliance position before taking on three new franchisees. The compliance checklist they produced identified a few areas we had not properly considered — particularly around data handling across our network. The process took slightly longer than expected, but the quality of the output was worth it."
Hui Wen Chua
"Licensing our software platform across Southeast Asia is a complicated exercise. Kembang Legal structured the master licensing arrangement in a way that gave us genuine control over how our IP was used downstream, while keeping the agreement workable for our regional partners. The IP protection provisions were particularly well thought through."
Mohammed Karim
"As a first-time franchise entrant, the regulatory requirements were not something I had mapped out properly. Kembang Legal produced a compliance checklist that covered everything I needed to address — ACRA registration, employment considerations, PDPA — in a format I could actually use. Straightforward and helpful."
Sarah Yeo
"We needed to license our wellness brand into two new markets within a fairly short window. The licensing advisory service at Kembang Legal moved at a pace that suited our timeline without cutting corners. The quality control provisions they included were something we had not considered before and turned out to be very relevant in practice."
Selected Engagement Summaries
These summaries illustrate how our three services have been applied in practice across different business situations.
F&B Brand Establishing First Franchise Network
An established Singapore F&B operator wanted to franchise their concept for the first time but had no prior documentation and was uncertain about what provisions a franchise agreement should include.
Kembang Legal conducted a business model consultation, drafted a comprehensive franchise agreement covering all key provisions, and provided negotiation support with three prospective franchisees.
Three franchise agreements signed within six months. All agreements remain in active use. The franchisor has since expanded to two additional outlets under the same documentation framework.
"We had no idea where to start. The team made the whole process manageable, and the agreement they drafted has held up exactly as they said it would." — Operations Director
Technology Platform Expanding into ASEAN via Licensing
A Singapore-based technology company wanted to license its proprietary platform to operators in three ASEAN countries but was uncertain about the right licensing model and how to protect its IP across different jurisdictions.
Kembang Legal advised on the selection of a master licensing model, designed the royalty and quality control framework, and drafted IP protection provisions relevant to each target market.
Licensing arrangements in place across two of three target markets within four months. The quality control provisions have been invoked once — successfully resolving a downstream compliance issue.
"The licensing model selection guidance alone was worth the engagement. We had been thinking about it incorrectly." — CEO
Retail Franchise Network Formalising Compliance Framework
An existing retail franchise network with eight outlets needed to formalise its compliance position before onboarding further franchisees, as the existing documentation did not reflect current regulatory requirements.
Kembang Legal reviewed the network's current structure, produced a tailored compliance checklist covering PDPA, employment obligations, and competition law considerations, and advised on disclosure requirements.
Compliance framework in place within eight weeks. Three additional franchisees onboarded under the updated framework in the following quarter without any regulatory complications.
"We had been operating without a proper compliance framework for longer than we should have. The checklist they produced gave us a clear picture of what needed to be addressed." — Managing Partner
Contact Information
101 Thomson Road, #09-06
United Square, Singapore 307591
Mon – Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 1:00 PM
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